Comments

Thanks to all our customers for their comments on the Feedback Forms.

 

“My car was picked up from my wife’s place of work and returned within 3 hours very satisfied” – Mr Dyer, Cannock, April 2014

“I cannot fault the service from Hawks Green MOT centre. I will encourage everyone I know locally to use their facilities” – Mr Jones, Hednesford, April 2014

“Always friendly staff.” – Mr Greatrex, Heath Hayes, May 2014

“Thanks again for excellent service. I’ve been to you twice with my car now and this is the first time with the motorhome. No messing about. Straightforward. Always pleasant. I always feel confident the job has been done properly, even if it is bad news. Thanks to Martin. I’ll be there next week with the van.” – Mr Aspinall, Cannock, June 2014

“Always a professional and friendly service provided by your team.” – Mrs Cooper, Cannock, July 2014

“I thought that the Mot tester (Martin) provided an excellent service and is a true asset to your business.” – Mr Golder, Walsall, July 2014

“Fantastic experience for an MOT.  Very friendly staff.  Gave good advice and the process was speedy and accurate.  Many thanks” – Mr Mealey, Cannock, September 2014

“Excellent service, very friendly staff and the premises are spotless” – Mr Gibney, Cannock, December 2014

“Great service, very polite friendly staff, well maintained clean workshop.  Credit to the company” – Mr Ravenscroft, Gt Wyrley, December 2014

“Excellent service and I have been a loyal customer for many years now. All my vehicles come to you for mot’s and I honestly can’t fault your service.” – Mr Whitehouse, Cannock, January 2015

“Great service as always” Mr J. Bott, Cannock, March 2015

“Great experience and a friendly team” Mr M. Bruffin, Cannock, July 2015

“Brilliant service very friendly and knowledgeable staff. An excellent service” Mr A Mealey, Cannock, September 2015

“I use Hawks Green because of the service, we have 2 cars that we bring every year. Although we regularly book Martin to do the test, because of his knowledge and helpfulness we would and have similar trust in the other testers.”  Mr T.Robbins, Cannock, September 2015

“Highly recommend the service at Hawks Green MOT. Friendly and helpful staff. Always feel welcome. See you next year.” Mrs L.Henderson, Cannock, September 2015

“I would not consider using any other MOT station. Our family bring MOT business for 6 cars to Hawks Green MOT Centre and we are always dealt with courteously and we have have complete confidence in the service, and in the knowledge that a pass is a pass and a fail is protecting our safety and the safety of others. The ability to book in advance online is a very attractive feature and the system works – never once had a technical problem with this. The centre’s opening hours are also very convenient. The testing area is immaculately clean and tidy.  No recommendations for improvements at all.  Keep up the good work.” Mr A. Hinks, Stafford, September 2015

“When I had the mot on Wednesday the printer had broken down and the certificate was to be posted to me, when it hadn’t arrived on Monday I went back and it was still hanging on the wall. But on the plus side all friend & family members who have used you have all said how pleasant the mot inspector is. ( in my book that says a lot)” Mr P.Matthews, Chase Terrace, October 2015

“I’m unsure of the young gentleman’s name who carried out the test. But he was amazing, really friendly explained everything to me. I will definitely recommend this service to others.” Mr L.Adams, Stoke-on-Trent, October 2015

“Excellent service, have recommended you to several friends. Very friendly and professional, The wife’s car has a whole collection of furry toys from you so wasn’t too bothered about not getting one.
Keep up the good work.” Mr K.Asplin, Heath Hayes, October 2015

“Helpful and friendly service, many thanks” Mr P.Starling, Cannock, October 2015

“The booking process was very quick, straightforward and helpful with being given time slots easy to work with.  I was dealt with in an honest and professional manner, along with an excellent service. I would highly recommend you to friends and family” Miss H.Tomlinson, Cannock, October 2015

“Excellent service . Very clean and tidy.  I will recommend your service to friends and family.” Mr Kenny, Cannock, October 2015

“My vehicle failed the original MOT and a list of repairs was given to me.  I repaired the car but did not understand all aspects of the failure issues and therefore failed the retest. I would have liked a verbal explanation at the first test .  However I found the testers to be very helpful.” Anonymous, November 2015

“I have been bringing my cars to you now for around 7 years. The staff are always very friendly and helpful, especially Martin. I wouldn’t consider going anywhere else now.” Mrs J.Evans, Cannock, November 2015

“Excellent service from the moment you drive through the gate. I have been using Hawkes Green for several years and several cars.  Highly recommended.” Mr M. Chapman, Penkridge, January 2016

“Great people great customer service great work”  Ms K. Hopkins, Cannock, January 2016

“Excellent service keep up the good work” Mr I. Prestwood, Hednesford, February 2016

“I have used Hawks Green MOT Centre for many years for both my own and my wife’s cars, now my children are also taking their cars there. Apart from the friendly service my main reason for using Hawks Green is there’s no incentive for the tester to fail the car to generate income as you do not offer repairs. I’m always happy to recommend Hawks Green MOT Centre to everyone.” Mr K. Greatrex, Heath Hayes, February 2016

“Excellent service” Mr D.Macfarlane, Cannock, February 2016

“Good friendly service thanks”  Mr L. Parker, Cannock, February 2016

“I had a headlight out , called Hawkes Green and was supplied and fitted straight away and very cheap too.  Will use in the future”  Miss J. Dowling, Chasetown, February 2016

“Lively friendly staff and very helpful.”  Mr S. Buck, Cannock, March 2016

“Friendly service, I had to drop my car off the night before just before you shut then pick it up again the next night which meant I did not need to leave work early.”  Miss S.Harrison, Cannock, March 2016

“Everything was fine as always” Mrs S.Hepples, Cannock, March 2016

“Service is excellent, can’t see how it can be improved.”  Mrs J. Blower, Penkridge, March 2016

“I’ve always found staff at the test centre really helpful and friendly and will continue to recommend you to my friends. Thank you.” Ms K. Cole-Evans, Cannock, March 2016

“I have been coming to Hawks Green for many years and have always found your service to be excellent. I like the fact that you do not carry out repairs so you have no incentive to try and find faults that do not really exist.”  Mr J. Dempsey, Acton Trussell, March 2016

“Excellent customer service” Mr S. Jones, Hednesford, April 2016

“Happy with the service you provide, cannot think of anything else you could do to improve the service because I’m only there for a short time. (although my car did pass the 3 times I used your service, always a good feeling).”  Brian Cook, Norton Canes, April 2016

“Great service, friendly staff, have already recommended.”  Adrian Wells, Cannock, May 2016

“I have already recommended your mot service to others.”  Laura Jenkinson, Cannock, May 2016

“As always, excellent service by Martin. Very helpful and the whole team are very professional”  Paul Cooper, Cannock, May 2016

“Very friendly and welcoming. Polite and will definitely be returning for my MOTs in the future :) ”  Nikita Simpson, Cannock, May 2016

“Thanks all, an excellent service with great customer care”  Martyn Haythorne, Heath Hayes, May 2016

“I have being coming here for some years and always have good services from Martin”  Colin Heele, Burntwood, May 2016

“Always excellent personal service, thank you”  Nigel Green, Hednesford, May 2016

“Always come Hawks Green with both family cars”  Tom Robbins,  Norton Canes, June 2016

“Great service with welcoming staff. Would not hesitate in recommending yourselves”  Simon Tisma, Cannock, June 2016

“The guy who dealt with me was really nice deserves a pat on the back”  Kieron France, Great Wyrley, June 2016

“Would gladly recommend”  Ruth Bromley, Cannock, June 2016

“Brilliant service”  Tayla Swinton, Cannock, June 2016

“Staff always polite and courteous, would recommend service to others”  Elizabeth Baker, Norton Canes, June 2016

“Excellent staff very polite. Fast and hassle free service. Will always be a returning customer.”  Mark Bruffin, Cannock, July 2016

“Professional and friendly service each time I use your services. Thankyou”  Natalie Mason, Cheslyn Hay, July 2016

“Brilliant service friendly staff”  Nicci Day, Cannock, July 2016

“Been coming to you for the last three years and have always received a great service. See you next year :O)”  Jamie Simon, Cannock, July 2016

“Excellent.”  Paul Goddard, Cannock, September 2016

“Been using Hawks Green MOT Centre for quite some years now and have recommended to friends and family. Receive a very prompt service every time cannot fault the staff in any way”  Tracy Smallman, Cannock, September 2016

“Martin along with your other staff are very helpful and friendly.”  Stuart Turville, Cannock, September 2016

“Great service, friendly staff, couldn’t fault anything”  Nikki Thomas, Cannock, September 2016

“Excellent staff. Helpful and informative”   Peter Lamb, Cannock, September 2016

“Great service. Never ever had any concerns. Always receive fair, honest advice and I have great confidence in this MOT station. Even when our vehicles have failed an MOT, I have never felt this was unjustified. I always feel that my safety is top priority. I would recommend this MOT station to others without hesitation.”  Alexander Hinks, Acton Trussell, September 2016

“Straightforward, uncomplicated booking on line & efficient service”  Gill Gee, Great Wyrley, September 2016

“I keep coming back….says everything really.”   Tom Robbins, Norton Canes, September 2016

“I would never take my car anywhere else do a great job and don’t treat you any different because I am a woman and Martin has always been very friendly”  Joyce Stanley,  Cannock, September 2016′

“Very friendly and helpful staff.”   John Plant, Cannock, September 2016

“Would like to say how good the tester was (Martin Harley), very happy with his outcome and trust his opinion 100%. very professional and honest which is a rare quality in the mot game, thank you !!! Give the man a raise!! :-) ” Andrew Ridley, Cannock, October 2016

“Excellent, professional service. Will recommend and use again.” Mr G.Keenan, Hednesford, October 2016

“I find you provide excellent service and the staff are always helpful. I also recommend your MOT centre to others from time to time.” Patrick Gibney, Heath Hayes, October 2016

“Keep up the good work.” Mr K.D Asplin, Heath Hayes, October 2016

“Excellent service, Can’t fault it. This sort of service doesn’t happen at any mot station I have used previously”  Chris Hawkins, Heath Hayes, November 2016

“I have been bringing my cars to you for years and would never go anywhere else. Martin has always been very friendly and helpful and is a real credit to your company” Jo Evans, Chadsmoor, November 2016

“Found you provide a very high standard of service. I have no trouble in recommending you to family and friends.” Patrick Gibney, Heath Hayes, Novemeber 2016

“Great service for large motorhomes.” Mike Stoddart, Staffordshire, December 2016

“Professional friendly set up won’t go anywhere else” John & Rebecca Reynolds, Cannock, December 2016

“Again excellent service, thanks” Mike Chapman, Penkridge, January 2017

“As I had previously said a place I will recommend. I did not notice online where you can ask for collection of your vehicle, although I did call by and arrange mine. Maybe an oversight on my part but its a useful thing to have, thank you for your help.” Helen Bensley, Heath Hayes, January 2017

“Fantastic service as always. These guys don’t deliberately ‘fail’ cars to generate work for themselves. Recommend to anyone.” Stephen Bishop, Cannock, January 2017

“Great service, very helpful friendly staff. Thank you, will recommend to anyone.” Roger Cheetham, Staffordshire, February 2017

“Fantastic friendly , trustworthy, honest and caring people, have used for many years. Highly recommended” Kelly Hancox, Cannock, February 2017

“We always use you returning every year for 2 cars in our family now. Very professional and friendly, wouldn’t go anywhere else.” Sue Adams, Burntwood, February 2017

“ Again a great job done by professional !!! Perfect!!!!” Andrew Ridley, Cannock, February 2017

“Excellent service” David Macfarlane, Cannock, February 2017

“Your Website is really easy to navigate and one of the best prices around for the MOT.
The facilities were very professional looking, clean and tidy. The staff were smart, welcoming and efficient -all round a great experience.
I’d heard from work colleagues that your business was one of the best in its field and you didn’t fall short on their recommendation.
Definitely be back next year.”  Helen Nicks, Staffs, February 2017

“Fantastic service, especially given it was the end of the day. Simple online booking process, clearly explained the MOT test results and quick service – the test was completed in about 30 minutes.” David Kitchen, Cannock, February 2017

“A very friendly service. Even though I have moved from the area I still take my car there for its MOT”  Sonia Harrison, March 2017

“I’ve been using Hawks Green MOT test centre for years and I’ve always been pleased with their service.” John Dempsey, Acton Trussell, March 2017

“Highly recommend test center, the examiner did a thorough check of my van and explain exactly what to do to rectify the advisory points raised. Thanks”, Clive Watterson, Staffs, April 2017

Friendly helpful staff will use again in the future” Mr Armishaw, Staffs, May 2017

Have been using Hawks Green MOT Centre for a number of years and they have always been excellent. I wouldn’t take my cars anywhere else” Jo evans, Cannock, May 2017

Always so friendly and accommodating :) ” Nikita Simpson, Staffs, May 2017

“Great service and customer care. We have 4 cars and a motorbike and we take them all to Hawks Green MOT Centre” Chris Jones, Heath Hayes, May 2017

I’ve been using hawks green mot centre for both our cars and a motorcycle for many years and always find the staff  friendly” Mr Hunt, Hednesford, May 2017

“Easily Booked Online. Nice Chaps, that are easy-going and know their stuff” Mr Poynton, Staffs, May 2017

“Always Good Service ” Tayla Swinton, Cheslyn Hay, June 2017

“Excellent service as always many thanks” Mr Mealey, Cannock, June 2017

“The as always really polite and helpful, big pat on the back, Mr France, Great Wyrley, June 2017

“Always a warm welcome when I come there and also its fabulous that there is a toy box available to keep even the youngest of customers amused whilst waiting. Really makes the waiting easier by being able to keep a little one entertained as they aren’t their usual toys, which keeps their interest longer” Mrs Dawson, Heath Hayes, June 2017

“Can’t fault the service provided, Friendly and professional.” Mr Skidmore, Brownhills, June 2017

“Mot was carried out with care, all staff were very helpful and friendly” Mr Christopher Mitchell, Rugeley, July 2017

“The company and employees were very professional.” Mrs Alison Jones, Heath Hayes, August 2017

 

We are pleased to receive feedback from our customers to help us improve our service.  This link  Feedback Form  will take you to Google survey which will take less than 5 minutes to fill in.